March 2026
Breaking the Fourth Wall
The BBC, Public Trust and Britain’s Creative Future
Introduction
Praful Nargund
Director of The Good Growth Foundation
The BBC is not just a broadcaster. It is Britain’s single largest cultural institution and one of our most powerful economic assets. It trains our creative workforce, projects British talent to an audience of hundreds of millions and provides a trusted source of news in an increasingly fragmented and polarised media landscape. It sits at the centre of one of the country’s fastest-growing sectors, commissioning, exporting and sustaining the ecosystem that allows British creativity to compete on the world stage. Alongside the NHS, it is one of the great achievements of the post-war era - and like the NHS, it is worth fighting for.
And now is the time to do so. Because the BBC is in trouble. It’s not existential - not yet - but it will be if not dealt with. Half the country says they trust the BBC less than a decade ago. Nearly three in five think the licence fee is poor value for money. Audiences are drifting - to Netflix, to YouTube, to podcasts - to anywhere that feels it is actually talking to them rather than at them.
But it still matters enormously to the British public. Over two thirds say it is important that the UK has an independent public service broadcaster. BBC News remains one of the most trusted sources of information in the country. Parents continue to value its children’s programming as a rare safe space in an increasingly dangerous online world. The public has not given up on the idea of the BBC. People still believe in what it is for, even if they have lost faith in what it does.
To earn that trust back the BBC must renew the civic bargain between it and the people it serves. Greater transparency about how money is spent, updating the licence fee for the 21st century and stronger safeguards for editorial independence would begin to rebuild trust. A more visible presence in communities across the country would help people see the BBC as part of their everyday lives again. And a renewed focus on British culture - telling the stories of places and people that feel overlooked while helping them get into the industry - would restore its role as a genuinely national institution.
Because now it is more important than ever. With algorithms designed to sap our attention, feeding children harmful content, spreading conspiracies and misinformation, a bastion of honest reporting and quality entertainment is absolutely vital, not only for our wellbeing as individuals but for our wellbeing as a society. If we stripped the BBC away, we would lose more than a few programmes. We would lose one of the few areas where Britain is genuinely world-leading.
The Government has just placed the BBC’s charter on a permanent footing, so what’s the worry? The worry is simply that this is not enough. Because the answer to the BBC’s declining trust cannot be to cast it in aspic. It must earn its public mandate back. Without that the Corporation remains at risk of future political storms brewing. Take the NHS, for example. Public support for it is so strong, so enduring, that no political party would dare mess with its mandate. That's what we want for the BBC.
To win back confidence it must play to its proven strengths in news and children’s programming, pursue meaningful reform and demonstrate clear public value in every community across the country. It can’t rest on its laurels. It is the clearest expression of British culture itself. It is part of the country’s shared language and identity, shaping how Britain understands itself and how it is understood abroad. The World Service, British drama, children’s programming and national moments of collective attention are how the country tells its story, to itself and to the world. This must be protected.
“We’re paying the TV license for a reason … but the number of people paying the TV licence has gone down a lot. And I think that’s a reflection of the distrust in the BBC … It’s important that they’re on board with the public”
- Man, Labour-Left Switcher from Acocks Green
Executive Summary
The BBC is one of Britain’s greatest national achievements. There is no public service broadcaster quite like it anywhere in the world: it puts Britain on the global stage in a way that few institutions can. From original drama and trusted news to children's entertainment and education, these are services that people across the country rely on and value. The BBC trains our creative workforce, anchors one of Britain’s fastest-growing industries, projects British talent to audiences of hundreds of millions and holds the line against disinformation in a media environment increasingly hostile to the truth. But it is in trouble. And if that is not addressed, the consequences for British public life and our creative industries will be lasting. This report sets out four pillars for how the BBC can earn back public trust to insulate it from future political attack.
Headline Policies
The Household Licence: The Household Licence replaces the existing television licence fee with a modernised, digitally administered flat-fee obligation at the same annual rate, collected through a household portal account. To access BBC content including BBC News, BBC Sounds, and other free services a user must register a free verified Household Account. Households that additionally watch live TV or use BBC iPlayer upgrade to a Paid Household Licence at the current annual rate. Because access requires a valid account at every level, the BBC Licence Authority builds a complete, verified database of all BBC-using households in the UK, transforming the licence from an honour-system obligation into an active, digitally gated system.
New Rules for Political Appointments:The five government-nominated positions: the Chair and four national members are placed on fixed, non-renewable five-year terms with staggered start dates, so no single Parliament faces more than two or three natural vacancies. Every nominee is subject to a mandatory pre-appointment hearing before the DCMS Select Committee, which can formally recommend against an appointment and must be overridden by a written ministerial statement to Parliament. No government may make more than three permanent nominated appointments to the BBC Board per Parliament. Any mid-term vacancies are filled by nominees serving only until the end of that Parliament, subject to the same pre-appointment hearing and Select Committee veto.
BBC on Your High Street: A programme to bring the BBC off the screen and into everyday civic spaces, turning it into a visible part of local life. Through regular Town Square Moments (live screenings of popular shows and sports, from iconic shows like the Traitors to major sporting events like the World Cup), BBC Library Hubs in libraries and nurseries and retail partnerships that create BBC corners in high-street shops, this anchors the BBC in communities across the country.
Lifting borrowing caps for children’s content, including a new PocketSize learning portal: A targeted reform to let BBC Studios borrow more, specifically to invest in children’s content and educational technology. The goal is to build safe, world‑class alternative mediums to commercial social media platforms, including a new BBC PocketSize app that evolves Bitesize into a unified learning and wellbeing platform for pre‑teens and teens.
The Creative Talents Foundation Year: A new, year-long entry route into the creative industries, jointly delivered by the BBC and DCMS, aimed at young people not in education, employment or training (NEET) and those shut out of media careers. By merging existing BBC apprenticeship and entry schemes into one intensive programme with at least a living‑wage stipend, it removes unpaid‑work barriers and makes sure access is based on potential.
Pillar One: A Trusted BBC
Public trust in the BBC is eroding. Half the public say they trust it less than they did a decade ago, usage is falling, and the word focus group participants reached for unprompted when asked about the BBC was "scandal." This matters because trust is what protects the BBC - from political interference, from commercial rivals, and from the argument that it no longer deserves public funding. The foundations are still there: 65% still trust BBC News, and cross-partisan support for an independent public broadcaster remains robust. But two things are actively undermining it: a funding model that feels opaque and obligatory - nearly half of the public don't know what the licence fee funds, and 58% think it poor value - and a governance structure that has allowed the perception to take hold that the BBC's independence is vulnerable to political interference.
Recommendations
A Household Licence replaces the existing Television Licence Fee with a modernised, digitally administered flat-fee at the same annual rate, collected through a mandatory household account. Some services, such as BBC News and Sports, remain free; those who use iPlayer or live TV pay a fair, transparent fee for that.
Triple Lock on political appointments place the five government-nominated board positions on fixed, non-renewable five-year terms with staggered start dates, so no single Parliament controls more than two or three vacancies.
An Annual Letter to the Nation is sent to every household setting out in plain language how every pound of licence fee is spent.
Pillar Two: A Visible BBC
Focus groups revealed a recurring sense among people outside major cities that the BBC does not reflect or invest in their communities. "We're just not really represented anywhere," one participant said. Meanwhile, polling shows that while Netflix is now seen as more important than the BBC to day-to-day life among those who use both, the BBC still outpaces it in importance to British culture and the economy. The appetite for a shared national broadcaster is there - but the BBC needs to meet people where they are, not just on screens but in the everyday spaces they use.
Recommendations
Together, these measures form the BBC on Your High Street package:
BBC Library Hubs and CBeebies Library Corners would establish permanent BBC presences in public libraries, hosting story-time sessions, screenings, craft activities and digital literacy workshops - turning the licence fee into something visibly rooted in local communities.
Town Square Moments - live screenings of major national events, football, premieres and ceremonies in partnership with councils and cultural venues, which would bring the BBC's convening power down to the level of towns and smaller cities.
A retail presence on the high street, through pop-up shops and merchandise partnerships with high-street chains, would create BBC-branded sections offering children's books, educational kits and local heritage materials in places that currently feel left behind.
Pillar Three: A Competitive BBC
Over two in five people say they use the BBC less than a decade ago, with nearly half citing a preference for content from other platforms. Yet 65% of the public say it is important that the UK has an independent public service broadcaster. To remain competitive with global streaming giants, the BBC needs to unlock new revenue, reach new audiences and make the case, at home and abroad, that what it produces is genuinely world-leading. At the same time, focus groups consistently showed that while people value Britain's creative output, arts and culture too often feels out of reach. A competitive BBC is not just about survival - it is about expanding what public service broadcasting can do.
Recommendations
BBC Creative Enterprises, a dedicated investment vehicle modelled on university spin-out funds like Oxford Science Enterprises and Northern Gritstone, gets first refusal on BBC innovations, developing and backing new creative technologies to generate returns that fund public service content, without the BBC bearing the cost or risk itself.
Archive Innovation Fund to open up BBC archival content for creative and educational reuse, building on projects such as Make Film History and lowering rights‑clearance barriers so that historic material can fuel new stories, skills and enterprises.
A Global BBC iPlayer builds an international platform for public service broadcaster content, generating revenue from the BBC's archive and current output while making the case to British audiences that they fund something genuinely world-leading.
A national arts and culture livestreaming service on iPlayer gives world-class British theatre, dance and music an audience they currently struggle to reach - a public service alternative to commercial platforms for the UK's creative sector.
Pillar Four: A Cultural BBC
The BBC's cultural role extends far beyond what it broadcasts. It is a potential gateway into the creative industries, a trusted guide for the next generation of audiences, and one of Britain's most powerful instruments of soft power. But the creative industry is perceived as a closed shop, and the BBC is seen as part of that system rather than a route into it. More than half the public consider it difficult to get a job in film, TV, music or theatre, and 51% of those say the primary barrier is needing the right contacts. Meanwhile, parents are concerned by what commercial algorithms serve their children and are grateful for a trusted, ad-free alternative -Among all BBC audience subgroups, those who watch BBC children's programming are the most positive on quality - 41% say it has improved over the past decade, whilst 28% who say it has declined. And in focus groups, many participants were proud of the BBC's international standing, seeing it as a means to project Britain's cultural strength and as being in our national interest. The BBC should lean into these strengths - on access, on children and on soft power - to demonstrate its importance to the country it serves.
Recommendations
A Creative Foundation Year, delivered in direct partnership between the BBC and DCMS, would recruit young people who are NEET or otherwise excluded from the creative industries, tackling the perception that the BBC is part of a closed shop rather than a route into the creative industry.
Lifting the borrowing cap for BBC Studios specifically for investment in children's content would build on the BBC's strongest area of public approval, paving the way for innovations such as BBC PocketSize - a new app for pre-teens and teens that would be a high-quality, safe alternative to commercial social media.
A Children's Cultural Card, piloted to give every child in the UK access to a wide range of cultural experiences from birth - including museums, libraries, live performances and quality media content.
A joined-up National Soft Power Strategy, developed with the FCDO and a Soft Power Council, with the BBC World Service at its heart.
Integrating impact producing into BBC content to ensure that accompanying resource is produced alongside dramas and documentaries, so their impact is felt in schools and other settings - reconnecting the BBC with the communities it serves.
Public Attitudes Methodology
This report is based on:
2x national representative online polls.
GGF Insights conducted a poll of 2,000 British adults online between the 13th and 16th of February 2026. Figures were weighted to be both nationally and politically representative of all Britons, based on age, gender, education level, region, vote in 2019, vote in 2024, and political attention.
The Good Growth Foundation conducted a poll of 2,005 British adults online between the 16th and 19th of January 2026. Figures were weighted to be both nationally and politically representative of all Britons, based on age, gender, education level, region, vote in 2019, vote in 2024, and political attention.
2x focus groups conducted by The Good Growth Foundation on 1st December 2025.
1x group with Labour-Left Switchers: 2024 Labour Party voters who say they will vote for either The Liberal Democrat Party or The Green Party at the next general election.
1x group with Labour-Reform Switchers: 2024 Labour Party voters who say they will vote for Reform UK at the next general election.
Pillar 1
A Trusted BBC
Restoring Faith
The Trust Deficit
1.1
For much of its history, the BBC was one of the few British institutions with a presence in homes across the country - through radio, then television, and now also digital services - uniting people across class, regions and generations. That ubiquity created trust and a shared cultural identity across the nation. This foundation has not vanished, but it has been shaken.
Half (50%) of British adults today say they trust the BBC less than they did ten years ago. Only 10% say they trust it more. Many other major institutions are experiencing a similar trust deficit, but few are so pronounced. Even the NHS, which has had many problems of its own, has not experienced a reported decline in trust as severe as the BBC’s. Voters from across the political spectrum show a decline in trust, but the problem is sharpest on the extremes. Two-thirds (63%) of Reform voters trust the BBC less than ten years ago. Green voters sit at 53%.
Part of the problem lies in how the Corporation has been governed. In focus groups, “scandal” became a shorthand to describe a pattern of an institution that keeps finding itself in difficulty, keeps offering inquiries and apologies but fails to change. People were aware, at least in outline, of rows over appointments and editorial decisions, and suspected that party politics had begun to seep into what should be an arm’s length institution. At the same time, they remained committed to the idea that independence is vital, worrying about what happens when news outlets are bankrolled by "billionaires" or political donors.
“I tend to watch BBC. I trust BBC, and it’s unbiased … whereas you can’t always trust some of the [other] news outlets.”
- Woman, Labour-Reform Switcher, Wirral South
“So even the top media, the government media, purposely can mislead us … I’m not having the news from BBC … I’m following different YouTubers, which are not paid to present the news in a certain way.”
- Man, Labour-Left Switcher, Mid Bedfordshire
Furthermore, around 9 in 10 adults (87%) say impartial news is important; they are less sure it is achievable. A third believe news can be fully impartial if journalists follow clear rules, another quarter think it can aim for impartiality without fully achieving it, and almost as many think true impartiality is structurally impossible.
These concerns must be taken seriously. The first step is to put visible, credible distance between the BBC’s journalism and the appointments process that oversees it.
The ‘Triple Lock’ on Political Appointments
A triple‑lock on the five government‑nominated members of the Board - the Chair and four national members - would set them on fixed, non‑renewable five‑year terms, with staggered start dates so that no government ever controls more than two or three vacancies over the course of a parliament. Every nominee would automatically appear before the DCMS Select Committee for a pre‑appointment hearing, and a minister who wanted to appoint someone against the committee’s recommendation would have to explain that decision in writing to Parliament. On top of that, no government would be able to make more than three government-nominated permanent appointments per Parliament, regardless of vacancies. Any mid-term resignations or vacancies arising unexpectedly will be filled with government nominees with term lengths until the end of the parliament. Nominees filling short term vacancies would be subject to not only the standard pre-appointment hearing, but the DCMS Select Committee would also have the specific power to veto nominees deemed unsuitable.
In combination, these moves answer the public’s instinctive demand - “be whiter than white and cleaner than clean” (Man, Labour-Reform Switcher, Stratford Welcombe) - with structural guarantees.
A Triple Lock on Political Appointments in Practice
A Triple Lock on Political Appointments: The current appointments system consists of the government effectively selecting the BBC chair and four national board members of a board of 14 members.
We recommend three safeguards, the triple lock, enshrined in the next Royal Charter, to the appointments system to maintain integrity, provide increased scrutiny of nominees and ensure the BBC is facing the most effective board-level scrutiny.
Staggered term limits of appointees. All five government-nominated positions serve a single, non-renewable five-year term. Start dates are staggered apart across the five positions, so no more than two or three natural vacancies arise in any single Parliament. BBC Board-appointed non-executives serve a maximum of two five-year terms.
The OBR provides the most direct precedent for staggered term limits, with initial appointments of members to the governance committee and chair staggered and limited to serve a maximum of five-year terms.[1]
Every government-nominated appointment must undergo a pre-appointment hearing before the DCMS Select Committee before confirmation. The Committee may issue a formal recommendation following the hearing against the appointment, which the Secretary of State may override only by a written statement to Parliament. This mirrors standard practice for the Chair, who must appear before the committee for scrutiny.[2]
No government may make more than three government-nominated permanent appointments per Parliament, regardless of vacancies. Any mid-term resignations or vacancies arising unexpectedly will be filled with government nominees with term lengths until the end of the parliament.
However, these nominees would be subject to not only the standard pre-appointment hearing, but the DCMS Select Committee would also have the specific power to veto nominees deemed unsuitable.
The practical effect of our proposed reform is that no government can, through a combination of natural vacancies and mid-term reshuffles, achieve dominant influence over the five government-nominated positions within a single parliament. There is already precedent for this principle and the veto over nominees in the case of the OBR. The Treasury Select Committee holds the power to veto the OBR governance appointments.[3]
While in the current system ministers must select from a panel-approved shortlist, created by an independent appointments panel overseen by the Commissioner for Public Appointments, ministers are in reality not bound to accept the panel's recommendations. The existing checks are thus largely procedural.
These safeguards ensure that only the most qualified and suitable nominees are nominated to the board and that no one government can significantly tilt the political direction of the BBC board in one direction, reducing the risk of perceived politicisation.
The BBC Royal Charter, which already governs board composition, sits above ordinary legislation and is currently under review should be used to incorporate the triple lock.
Other areas for further exploration include a strict cooling-off period, requiring any nominee put forward by the government not to have served in a political capacity for the government in the five years up to nomination, which should also be considered and warrants further research. Exploration of nominees publishing a full declaration of relevant financial interests and political donations should also be done.
[1] HM Treasury, ‘Office for Budget Responsibility and HM Treasury Framework Document’, April 2011
[2] Cabinet Office, ‘Cabinet Office Guidance: pre-appointment scrutiny by House of Commons select committees’, January 2019
[3] Matthew Keep, House of Commons Library, ‘Office For Budget Responsibility’, Pg 19, March 2026
“I Don’t Know Where the Money Goes”
1.2
But trust is also about money. The licence fee is a robust investment in UK talent but almost three in five adults (58%) say it is poor value for money; only 25% say it is good value. Among Reform voters, dissatisfaction rises to 78%. And it is no wonder, when nearly half the public (47%) admit they are “not knowledgeable” about how the licence fee is spent. In the focus groups, people were hazy even on the basics. Some assumed they were paying for ITV and Channel 4 as well as the BBC. Others did not realise the fee funds radio, local news, the World Service, BBC Sounds, children’s apps and online journalism. “I don’t know where the money goes,” one woman (Labour-Left Switcher, Hilsea) said simply; when presented with the full package, she added “I didn’t know that it covered all that.”
The Household Licence
A key piece of the puzzle is how people pay. When the public is asked in the abstract which funding model they prefer, no single option has significant support. Advertising, government grants, subscriptions, a reformed licence fee and a mixed model all have backers but also substantial opposition. What cuts through in the focus groups is a desire for fairness, choice and modernity. Focus group participants asked why they should pay a flat fee to fund services they never touch. “It’s going to have to change,” one man (Labour-Reform Switcher, Coleshill South) said.
“I’m not having these channels just to be told that I need to pay for a license … when I’m already paying for my Sky.”
- Man, Labour-Reform Switcher, Bolton South and Walkden
“I just wonder, if they was to do a referendum on [the licence fee], how many people would be in favour of it?”
- Man, Labour-Reform Switcher, Chester North and Neston
Our proposed Household Licence is designed to answer those concerns. Instead of relying on an outdated, television‑set based levy, it treats the BBC as what it has become: a universal digital service accessed on phones, tablets, laptops and smart TVs. The Household Licence keeps the fee at the same annual rate but collects it through a mandatory household portal account, with every UK household that uses any BBC digital service - from BBC News and BBC Weather to BBC Sounds and BBC Bitesize - registering a free verified Household Account. Those who also watch live TV or use BBC iPlayer upgrade to a Paid Household Licence at the current rate, with all existing concessions such as for older viewers or low‑income households preserved and administered through the same simple interface.
This reform goes to the heart of the “value for money” question. Today, evasion has reached a record 12.5%, costing £550 million a year, while 3.6 million households have declared that they do not need a TV licence.[4] At the same time, the BBC acknowledges that 94% of people use its services each month, yet fewer than 80% of households contribute to its funding.[5] That asymmetry corrodes trust: people feel they are paying for something others get for free, while those who do not pay can insist - largely unverifiably - that they never use the BBC. Under the Household Licence, access to BBC content at any level requires a valid account, transforming the licence from a passive, honour‑system obligation into an active, digitally gated access right. A free account user trying to access a paid service such as iPlayer would be prompted to upgrade, making the boundary between “free” and “paid” transparent.
The household portal itself makes the social contract more concrete. More people who benefit from the BBC would contribute to its upkeep, easing the burden on those who currently pay and strengthening the legitimacy of the settlement. Crucially, the Household Licence is not just a compliance tool; it is also a way to show people what they are getting. The Annual Letter to the Nation and the Public Service Broadcasting Impact Report would be distributed not only through the post but also directly to each household’s digital account. When a family logs in to manage their payments or register a new device, they would also see a clear, personalised breakdown of where their money goes - how their contribution supports local news in their region, pays for trusted children’s content, sustains the World Service or funds training for young creatives. In an age where people can see at a glance how much they spend on Netflix, Spotify or Sky, the BBC must meet the same standard of clarity.
The Letter to the Nation
Finally, if people are to feel they are getting a fair return, the BBC must demystify its finances and treat licence-fee payers as stakeholders in a shared civic asset rather than passive consumers of a product. An Annual Letter to the Nation would do this in everyday language, placing viewers as co-owners of an institution. Instead of expecting viewers to wade through dense corporate accounts, the BBC would send every household a clear breakdown of how each pound is spent: how much goes on local radio and regional reporting; how much funds children’s content; how much sustains the World Service; how much supports independent producers across the UK.
“I'll use Netflix, and we've got Paramount. We've got Sky Cinema … So you know, I do switch in between. I do use the standard channels as well … for like the evening dramas tend to be good … ones on BBC, Channel 4.”
- Woman, Labour-Reform Switcher, Bassetlaw
The Letter would be backed by a more technical Public Service Broadcasting Impact Report, laid before Parliament each year. That report would quantify the wider benefits: the 21,500 staff the BBC employs, the nearly £5 billion it injects into the creative economy annually, and the estimated £15-17 billion in economic value it underpins through commissions, supply chains and training.[6] It would show how BBC spending supports jobs in Salford, Cardiff, Glasgow and beyond, and how the World Service and BBC Media Action project the UK’s values overseas. The aim is to move the conversation from “What does it cost?” to “What does it generate?”
How the Household Licence Would Work
The Household Licence replaces the existing television licence fee as a modernised, digitally administered flat-fee obligation at the same annual rate, collected through a mandatory household portal account. The free Household Account is for those who use any BBC digital service, and a Paid Household Licence for those who watch live TV or use iPlayer.
This is not a departure from the BBC's current direction of travel - it is an acceleration and formalisation of it. Since 2017, iPlayer has required users to sign in with a BBC Account. Smart TVs and streaming devices already support account pairing.[7] The BBC is now actively developing ways to link its approximately 40 million online accounts to home addresses, with the explicit aim of identifying households that access BBC services without holding a valid licence.[8] The Household Licence consolidates these steps into a single, coherent framework.
The case for reform is clear. Evasion has reached a record 12.5% in 2024/25, costing over £550 million a year, while 3.6 million households have declared they do not need a licence. Combined losses exceed £1 billion annually.[9] Yet the BBC itself acknowledges that 94% of people use its services each month - fewer than 80% of households contribute to its funding.[10]
The Two Types of Account
Free Household Account: Every UK household that accesses any BBC digital service - including BBC News, BBC Sounds, BBC Weather and BBC Bitesize - must register a free verified Household Account. This is free, and always will be.
Paid Household Licence: Households that watch live TV or use BBC iPlayer upgrade to a Paid Household Licence at the current annual rate. All existing statutory concessions - including for older and low-income households - are preserved and administered through the same portal.
The Household Portal
Both tiers are managed through a single Household Portal: a one-stop shop replacing the fragmented landscape of the existing TV Licensing website, the BBC Account sign-in system and standalone concession application processes. Accounts are created here, payments managed, concessions applied and device access controlled.[11]
Devices are registered to the household account and verified through a combination of IP address matching, Wi-Fi network association and periodic re-verification. Devices used away from the household for an extended period will be prompted to reverify or lose access to BBC services.[12]
To ensure no households, especially elderly or vulnerable users, are excluded by the shift to digital, phone and postal channels for account creation, payment and concession applications will remain available in full, with agents able to create and manage accounts on behalf of those who need assistance.
Modern televisions, TV boxes and streaming devices already support internet connectivity and run the BBC iPlayer app, and would require sign-in to access. The Government should consider requiring, through Ofcom or primary legislation, that manufacturers and platform operators make BBC app sign-in mandatory on all new connected TVs and set-top boxes sold in the UK. For those using traditional broadcast equipment, current enforcement techniques would continue to apply but could be far more targeted due to the BBC’s enhanced data collection.
Revenue Generation
Access-gating BBC services through the Household Licence is projected to generate up to £202 million in additional annual revenue, based on our conservative modelling anchored to Netflix's 2023 crackdown on password sharing. With evasion at a record 12.5% and the BBC's statutory footing meaning non-payers cannot simply switch to an alternative, the true figure is likely higher. Full modelling is set out in the Appendix.
[4] Committee of Public Accounts, ‘BBC Accounts and Trust Statement 2024-25’, Pg 1-2, November 2025
[5] BBC Group Report, ‘Efficiency and Transformation Review’, Pg 4, March 2026
[6] BBC Media Centre, The Impact of the BBC
[7] BBC News, ‘BBC iPlayer login will be required from 2017’, September 2016
[8] Sky News, ‘BBC set to use iPlayer to catch licence fee evaders’, January 2026
[9] Committee of Public Accounts, ‘BBC Accounts and Trust Statement 2024-25’, Pg 1-2, November 2025
[10] BBC Group Report, ‘Efficiency and Transformation Review’, Pg 4, March 2026
[11] Household Portal inspired by the Netflix household model, ‘What is a netflix household?’
[12] TechCrunch, ‘Netflix lists rules and exemptions to prevent account sharing’, February 2023
Policy Summary
1.3
Reform political appointments so that the five government-nominated board appointments are placed on fixed, non-renewable five-year terms with staggered start dates so no single Parliament faces more than two or three natural vacancies.
A Household Licence to replace the existing Licence Fee with a modernised, digitally administered flat-fee obligation at the same annual rate, collected through a mandatory household portal account.
An annual letter to the nation designed to demystify the BBC’s financial operations for every household.
Pillar 2
A Visible BBC
Bringing it back into every home
A central task for the next phase of reform is to give the BBC a tangible, everyday presence in people’s lives again, bridging the perceived gap between a distant broadcaster and the public it serves. That means meeting people where they are - on their high streets, in their libraries, nurseries and town squares - and making participation in the BBC feel like part of local civic life.
Today, 43% of adults say they use the BBC less than they did ten years ago, compared to 17% who use it more. Among those who use it less, the top reason is a preference for content from other platforms (47%). Another 41% say content quality has declined; 29% complain of too much repetition, and 28% say BBC programming feels less personally relevant. A fifth mention social media as a substitute, rising to 28% among 18-24‑year‑olds.
When people explain what this looks like in everyday life, they describe a shift away from scheduled broadcast towards a patchwork of streaming services, push notifications and social feeds. “I pretty much watch everything on streaming services,” one woman (Labour-Left Switcher, Lewes) said. “Even sometimes, if I watch live TV, it would still be through the streaming service.” Others reeled off lists of subscriptions - Netflix, Amazon Prime, Disney+, Sky Cinema - and explained that BBC programmes now sit in the same category as any other on‑demand show. News, too, is increasingly something that arrives in ‘bite‑sized chunks’ via apps and short clips, not a destination in itself.
Yet, visibility is not just about platforms; it is also about place. When participants were asked whether they felt represented on screen, their answers were divided by where they lived. Those in cities like Liverpool and Bradford, where filming is visible, spoke of the pride that comes from seeing their streets in popular dramas - even when the stories are dark. One woman (Labour-Reform Switcher, Wirral South) spoke highly of the gritty drama ‘This City is Ours’ set in Liverpool. “It kind of opened my eyes… I want the truth of it.” Others worried about how “hard working class … stories of poverty” (Man, Labour-Reform Switcher, Stratford Welcombe) look to overseas audiences and preferred the aspirational worlds of Downton Abbey or Pride and Prejudice. But beyond these big centres, there was a recurring sense of being left out. “We’re just not really represented anywhere,” one woman in Hilsea (Labour-Left Switcher) said. “There’s just so many other cities… they’re much more represented, much more livelier cities … I don’t feel our city is represented at all.”
The BBC On Your High Street vision is an answer to that absence. It starts from a simple question: what would it mean for the BBC to be encountered not only on screens, but in the everyday civic spaces people use - libraries, high streets, town squares, nurseries? One strand focuses on libraries and early‑years settings. CBeebies already reaches more than half of under‑6‑year‑olds each week and is among the most trusted children’s brands in the UK. Parents who use BBC children’s content are the only audience group to give the Corporation a positive net score on quality over the last decade, with 41% saying it has improved. They also voice deep concern about what commercial algorithms serve their children and relief that the BBC offers a safe, ad‑free alternative.
“I personally don’t go on social media too much because, having teenagers, I don’t think it’s healthy for them.”
- Woman, Labour-Reform Switcher, Wirral South
BBC Library Hubs and CBeebies Library Corners
BBC Library Hubs would turn that trust into a tangible presence. Permanent BBC corners in public libraries, branded with CBeebies and CBBC characters, would host regular story‑time sessions, screenings, craft activities and digital literacy workshops. These spaces would make BBC content part of the everyday experience of raising a child: somewhere to go on a rainy afternoon, a free place to gather with other parents, a visible sign that the licence fee - or its successor - is buying something rooted in the community. BBC studios could also be established in major libraries, ranging from radio newsrooms to vodcast facilities – some of which can be shared with the local community. The Boston public service broadcaster GBH News, for instance, takes hyperlocal broadcasting to a new level, both in terms of public engagement and transparency, broadcasting regularly from Boston Public Library.[13]
Live in the Town Square
Beyond libraries, the BBC can reclaim its role as a convenor of national moments. People instinctively understand its power to bring the country together for elections, Royal events, World Cups and big football matches, charity appeals and landmark dramas. Our polling shows that while Netflix is now seen as more important than the BBC to day‑to‑day life among those who use both, the BBC still outpaces it in importance to British culture and our economy. A programme of ‘Town Square Moments’ - live screenings in partnership with councils and cultural venues - would bring that convening power down to the level of towns and small cities. Big‑screen broadcasts of football, premieres or national ceremonies in town squares could echo the communal Wimbledon screenings that have become a summer fixture, but extended beyond London and major festival sites.
Retail presence
Finally, retail partnerships would bring the BBC into shopping on the high street. Building on the existing BBC Shop, which already sells merchandise for brands like Doctor Who, the Corporation could work more closely with high‑street chains to create BBC‑branded sections or pop‑ups offering children’s books, educational kits, local‑heritage materials and interactive displays. In places where participants currently feel not represented, a BBC corner in the library and a BBC presence in the shopping centre would be physical reminders that the national broadcaster is investing in their high street, not just broadcasting from elsewhere.
[13] GBH Boston Public Library Studio, https://www.wgbh.org/foundation/boston-public-library-studio
Policy Summary
2.2
These policies together form the BBC on Your High Street package, to redefine the BBC’s role within the national fabric, establishing a tangible presence in the heart of local communities.
BBC Library Hubs and CBeebies Library Corners to anchor the BBC in civic spaces, as well as innovations such as studio and podcast spaces.
Live in the Town Square: Live screenings of major events such as national football and dramas to foster national togetherness.
Retail Presence: Using pop-up shops and merchandise partnerships to fund content and increase community engagement.
Pillar 3
A Competitive BBC
The Case for Creatives
The erosion of trust and visibility is happening in a media market that looks nothing like the one in which the BBC was born. Asked whether various institutions have more or less influence on Britain’s culture and identity than ten years ago, 39% of adults say the BBC has less influence now and only 20% say it has more; the net score is -19. Among those who use both services, more people say Netflix is more important to their day‑to‑day life, though as they still rank the BBC higher for British culture and the economy. In other words, the BBC remains the custodian of national stories; it is losing, however, the battle for everyday attention.
“I think it’s always been a British institution.”
- Man, Labour-Reform Switcher, Coleshill South
“If the BBC aren’t relevant, no one’s gonna care … they have to make sure that they’re relevant now and then in the future. There’s no point having a state funded broadcaster if no one watches them.”
- Man, Labour-Left Switcher, Acocks Green
Audiences are explicit about why. They believe BBC content has become less distinctive, less relevant, and less convenient to access than what is on offer elsewhere. A plurality (42%) say BBC content is worse than it was ten years ago; only 20% say it is better. The only group to buck this trend are users of BBC children’s programming, who give a positive net score of +13. In discussions, people talk about being spoiled for choice across platforms and about discovering shows through social media buzz rather than broadcast schedules. Some still love BBC dramas and nature programmes; others explain that even when they watch BBC channels, they are doing so via streaming apps on smart TVs rather than through linear broadcast.
To compete in this landscape, the BBC has to think like both a public service and a global technology company. It already sits on world‑class assets: the filming techniques of the Natural History Unit, archive content that spans nearly a century, user data and streaming infrastructure built up through iPlayer and BBC Sounds.
BBC Creative Enterprises
We propose the formation of BBC Creative Enterprises - a dedicated vehicle, modelled on university spin-outs, which gets first refusal on innovations and technologies developed within the BBC. By attracting private capital to carry the financial risk, it allows the development and backing of new creative technologies without the BBC bearing the cost itself.
When a BBC innovation is selected for spin-out, the BBC contributes its intellectual property - the technology, the format, the research - to a newly formed company. The BBC receives a founding equity stake in the company before any outside investors arrive. BBC Creative Enterprises then raises private capital to fund and grow the business. Those private investors carry the financial risk. As the founding stakeholder, if the company succeeds, is sold or floats, the BBC receives a return proportional to that stake. The BBC never writes a cheque; its contribution is the IP it already owns.
This model is already well-established in the university sector and has allowed for university innovations to flourish. Oxford Science Enterprises (University of Oxford)[14] and Northern Gritstone (Universities of Manchester, Leeds and Sheffield)[15] were founded on exactly this principle, ensuring that world-class research coming out of the universities could be commercialised without the university bearing the risk or losing the upside. BBC Creative Enterprises would do the same for the BBC, treating its technological and creative innovations not as incidental byproducts of public service broadcasting, but as assets in their own right.
The BBC's existing innovations offer an immediate pipeline. BBC Creative Enterprises would invest in technologies (not programming or scripted content): its market-leading C2PA deepfake detector technology, specialist techniques developed within the Natural History Unit, and 'speech in noise' technology are all candidates for spin-out. In effect, BBC Creative Enterprises turns innovations that would otherwise sit dormant into a funding stream that flows directly back into the BBC's public service content - without putting a penny of licence fee money at risk.
Archive Innovation Fund
Furthermore, the BBC’s archive is a treasure‑trove of British cultural heritage, from early television drama and landmark documentaries to historic news footage and children’s programmes. Yet much of this material remains under‑used. A dedicated Archive Innovation Fund would unlock the creative use of this archive by supporting educators, artists and independent producers to reuse archival content in new ways - for learning, community storytelling and cultural experimentation.
The fund could build on initiatives such as Make Film History, which has already licensed hundreds of BBC archive titles to young UK filmmakers for educational and creative projects. By lowering barriers - for example, simplifying rights clearance and providing clearer routes to access - and actively promoting archival materials, the BBC can stimulate the creative economy, support digital literacy and ensure that past content continues to generate public value for new generations.
“I think the creative [sector] is like the engine … that drives the other things behind it … People come and use the hotel, they go to a train, eat the food … obviously they draw in a lot of money and stuff. But culturally, it’s quite nice as well.”
- Man, Labour-Left Switcher, Bradford West
“We’ve actually got a booming film industry, haven’t we?”
- Man, Labour-Reform Switcher, Coleshill South
Global BBC iPlayer
Alongside this, a unified Global BBC iPlayer would bring international distribution under one roof. Today, the BBC sells rights to its programmes in a patchwork of deals, often granting exclusivity to global platforms that then rebrand British hits as their own. Revenues from international subscribers and adverts would be ploughed back into the platform itself and the domestic services that sit behind it. Other UK public broadcasters could be invited to host their content on the platform, sharing infrastructure costs and strengthening Britain’s collective streaming presence.
For audiences, this offers a clearly branded home for British storytelling that can stand toe‑to‑toe with Netflix, Disney+ and Amazon, while still feeling different. For the BBC, it creates a virtuous circle in which global commercial success pays directly for public‑service ambition at home.
National Live-Streaming Service for Arts and Culture
The third strand of competitiveness concerns culture. A national live‑streaming service for arts and culture, hosted on the new iPlayer and potentially on other third parties such as YouTube, could be a new platform that would act as a public‑service version of YouTube for British theatre, dance, music and community arts. It would bring live performances and recorded content from across the country under one banner, alongside behind‑the‑scenes documentaries and educational materials.
Such a service would not compete with the National Theatre’s or West End’s own commercial offerings; instead, it would amplify them, particularly during events like a proposed National Arts Week, when access to certain archives could be made free or low‑cost nationwide. For towns that currently feel culturally invisible, seeing their local theatre or festival alongside London’s flagships would be a powerful signal. For the BBC, this platform would also be a testbed for impact‑driven commissioning, where metrics go beyond views to include participation, debate and policy change.
Together, these platforms would champion the BBC’s role as a driver of economic growth, cultural capital and social cohesion, demonstrating that what is funded at home generates benefits far beyond the UK’s borders.
Policy Summary
3.2
BBC Creative Enterprises: A dedicated investment vehicle to invest in BBC innovations (modelled on university spin-outs), allowing the development and backing of new creative technologies without the BBC bearing the cost itself.
Establish an Archive Innovation Fund to open up BBC archival content for creative and educational reuse, building on projects such as Make Film History and lowering rights‑clearance barriers so that historic material can fuel new stories, skills and enterprises.
The Global BBC iPlayer as an additional commercial asset for selling overseas.
A new national live-streaming service, functioning as a specialised public service version of YouTube for the UK arts and culture sector.
Section 4
A Cultural BBC
A New Settlement
Beneath the arguments about funding and platforms lies the question that animates all of this: what kind of cultural institution do people want the BBC to be? The polling and group discussions give three overlapping answers. People want it to be a route into creative work, not just a closed shop. They want it to protect their children and young people from the worst of the online world while still entertaining and educating them. And they want it to tell stories - at home and abroad - that both reflect and shape who we are.
On access to creative work, the numbers are stark. 53% of adults say it is difficult to get a job in film, TV, music or theatre. Among those, 51% point to “needing the right contacts or networks” as the main barrier; around a third mention the concentration of jobs outside their region and not knowing how to apply; roughly a quarter highlight low pay, instability and lack of affordable training. In focus groups, a university careers adviser from the Wirral spoke of media students who “cannot get into the industry” despite every effort and lamented that “it’s all who you know” (Woman, Labour-Reform Switcher, Wirral South).
The Creative Foundation Year
The BBC, as the anchor client of Britain’s creative industry, cannot solve this alone, but it can do more than it currently does. A Creative Foundation Year, jointly branded with DCMS, would create a single, visible route into the BBC and the wider sector. This would build on the already highly in-demand apprenticeship scheme,[16] ensuring it opens out to as many people as possible. Instead of a patchwork system involving internships, short courses and ad‑hoc schemes, young people - particularly those not in education, employment or training (NEETs) - would be able to apply for a one‑year, paid programme that combines practical training with on‑the‑job placements. A living‑wage stipend would remove the need for family subsidy. Partnerships with further‑education colleges, local training providers and community groups would ensure that access points exist in every region, not just in a few big hubs. Graduates could be placed directly into roles within BBC productions or independent companies, giving them a foothold in an industry that currently feels closed.
“It doesn’t matter …how intellectual you are, doesn’t matter how creative you are, if you haven’t really got some first hand experience or connection … It’s still very difficult to open them doors … I think the jobs themselves are very out of reach.”
- Man, Labour-Reform Switcher, Bolton South and Walkden
Within this, a dedicated journalism track would search for curiosity, persistence and talent. Trainees would learn the craft of reporting before being deployed to regional newsrooms and foreign bureaux. Over time, this would diversify the voices telling Britain’s stories and strengthen the BBC’s global reporting capacity.
Lift the Borrowing Cap for BBC Studios on Children’s Content
For children and teenagers, the stakes are different but just as high. Parents in the research described the online world as unhealthy for their teenagers and worried about social media’s impact on mental health, attention and misinformation. At the same time, their own children’s experience of the BBC was often positive. Users of children’s programming gave the BBC its best scores on value for money. Parents see CBeebies and CBBC as rare safe spaces in an ecosystem dominated by unpredictable algorithms and ads.
Lifting the borrowing cap for BBC Studios specifically to fund children’s content and educational tech would allow the Corporation to invest at the scale needed to compete with global platforms. BBC PocketSize, a proposed evolution of Bitesize into a full learning and wellbeing app for pre‑teens and teens, is one expression of that ambition. Short‑form videos, interactive quizzes and AI‑guided learning journeys could be delivered in the same mobile-first formats that keep young people glued to TikTok and Instagram - but with every piece of content vetted for quality, accuracy and developmental suitability. Rather than harvesting data to sell adverts, PocketSize would track progress to help parents and teachers understand strengths and gaps. A curated ‘BBC Shorts’ feed within the app would offer a safe alternative to social‑media scrolling, focusing on curiosity, creativity and digital literacy.
The Children’s Culture Card
The Children’s Culture Card complements this digital work by opening doors offline. Designed in partnership with cultural institutions and philanthropic organisations, the card would give every child in the UK a digital and physical passport to museums, galleries, live performances, libraries and high‑quality media content from birth. Cost and ignorance are currently major barriers; many families don’t know what is available locally, and tickets can be prohibitive. A universal card with clear entitlements would ensure that taking a child to a play, a concert or a museum is not a luxury but a normal part of growing up.
“I think everyone wants to see their local area. It makes you proud … I think the BBC do that quite well.”
- Woman, Labour-Reform Switcher, Wirral South
“Entertainment is really important, not just for UK citizens, but tourists … And I think when talking about like local council level, for me, like local museums, local performances like, that's part of my, what I enjoy in my culture, and it does bring money to the town.”
- Woman, Labour-Left Switcher, Croydon West
A National Soft Power Strategy
Finally, there is the question of the BBC’s role in how Britain appears to itself and the wider world. The World Service and BBC Media Action continue to provide trusted information in some of the world’s most difficult contexts, from health crises to conflicts. People who have encountered the BBC abroad speak of feeling proud to see their national broadcaster trusted far from home. Yet many others are simply unaware of this work. At the same time, there is unease about the stories exported in popular drama; participants worried that EastEnders‑style depictions of hardship might define British life in the eyes of other countries. These ambivalences can be turned into a purposeful strategy.
“Every other place in the world, you know, there’s still a presence of the BBC … So the importance of it goes beyond the small fee you pay for your licence I think.”
- Man, Labour-Left Switcher, Bradford West
A National Soft Power Strategy, developed jointly by the BBC, the FCDO and the Soft Power Council, would align content, festivals, screenings and digital campaigns with broader foreign‑policy goals. This could put the BBC World Service at its heart as a key catalyst for soft power across the globe. The UK Media Global Outreach Programme could take British films and series on tour abroad, host digital festivals and expand the humanitarian work of BBC Media Action. By being explicit about this work in the Annual Letter and impact report, the BBC could show domestic audiences that part of what they fund is a global asset that supports democracy, health and open societies.
A Metric for Impact Producing
The BBC’s role as an amplifier and catalyst - using powerful storytelling and innovative formats to create broader public impact - is often overlooked. Recent programmes such as Mr Bates vs the Post Office and Adolescence have demonstrated how carefully crafted drama and documentary can illuminate systemic injustice and shift public debate, echoing the impact of the BBC’s seminal 1966 drama Cathy Come Home.
Most issues today receive only “breadcrumbs” coverage in news - a few minutes on breakfast television or a short online clip. It is through long‑form drama and documentary that complex stories can truly unfold, gather power and connect emotionally with audiences. David Attenborough’s natural history documentaries, for example, combine authoritative storytelling with innovative film‑making techniques to ensure environmental issues hit home in a way that bulletins alone cannot.
The BBC should therefore adopt the principle of “impact producing”, widely used in the documentary world, as part of its production. That would mean that dramas and documentaries tackling consequential issues are routinely accompanied by potent supporting materials, from discussion guides and educational resources to civic prompts to action and partnerships with trusted civil society organisations. The Radio 4 Archers storyline about domestic abuse between Rob and Helen shows how such long‑form treatments can become nationwide talking points, deepening public understanding of how control operates within relationships. This would ensure that such content is accompanied with impactful materials.
Success could be measured by a Weighted Impact Score: a formal index that balances reach against verified audience actions, political or social impact and engagement in schools and community settings. Such a framework would allow the BBC to demonstrate, in a transparent and rigorous way, how its commissioned work shapes public life for the better - and would embed social impact intent into what gets made, rather than treating it as a by‑product.
[16] BBC, Schemes on Offer
Policy Summary
4.2
A new Creative Foundation Year designed to recruit NEETs and other young people who are currently excluded from the creative industries.
Removing the borrowing cap for BBC Studios to invest specifically in children’s content, ensuring the creation of new innovations to compete in social media. This could include BBC PocketSize, a new app for pre-teens and teens that would be a high-quality, safe alternative to commercial social media.
A Children’s Cultural Card pilot, giving every child in the UK access to a wide range of cultural experiences from birth.
Create a joined-up Soft Power Strategy with the Government and the Soft Power Council that puts the BBC World Service and other impactful content at its heart.
Integrate impact tools into BBC content, including a Weighted Impact Score, so that selected dramas and documentaries are developed with accompanying resources to ensure their social impact in schools and other settings.
Our Full Policies
The Household Licence: Replaces the TV license with a digitally administered flat-fee obligation. All households using digital services (News, Weather, Bitesize) must register for a free account; those watching live TV or iPlayer upgrade to a Paid Licence. This creates a verified database to eliminate evasion.
Triple Lock on Appointments: To ensure independence, government-nominated board members will have fixed, staggered, non-renewable 5-year terms. Government will be prohibited from appointing more than three board members per parliament and any government nominees must have a pre-appointment hearing before the DCMS Select Committee who can recommend against the nomination.
Letter to the Nation and annual report: An annual "Letter to the Nation" and annual report can break down exactly how revenue is spent (e.g., local news vs. drama) to rebuild the social contract.
BBC on the High Street initiative: Establishing permanent Library Hubs (including newsrooms and studios) and CBeebies Library Corners to anchor the BBC in civic spaces.
Town Square Moments: Live screenings of major national events, football, premieres and ceremonies in partnership with councils and cultural venues, which would bring the BBC's convening power down to the level of towns and smaller cities.
A retail presence on the high street: Pop-up shops and merchandise partnerships with high-street chains would create BBC-branded sections offering children's books, educational kits and local heritage materials in places that currently feel left behind.
BBC Creative Enterprises: A dedicated investment vehicle modelled on university spin-out funds like Oxford Science Enterprises and Northern Gritstone that would get first refusal on BBC innovations, developing and backing new creative technologies to generate returns that fund public service content, without the BBC bearing the cost or risk itself.
An Archive Innovation Fund: To unlock the BBC archives and support educators and artists who reuse archival content in new ways.
A Global iPlayer: Consolidating all PSB content into a global competitor on the streaming stage, and platform a new live streaming service for events.
A national arts and culture livestreaming service on iPlayer: A public service alternative to commercial platforms for the UK's creative sector, giving world-class British theatre, dance and music an audience they currently struggle to reach - a public service alternative to commercial platforms for the UK's creative sector.
Creative Foundation Year: A partnership with the government to train thousands of young people, specifically targeting those not in education or employment (NEETs).
Lifting borrowing caps for children’s content: Lifting borrowing caps to create a safe, educational, and algorithm-free digital ecosystem for children to rival harmful social media.
A Children’s Cultural Card: To give every child in the UK access to a wide range of cultural experiences from birth, including museums, libraries, live performances, and high quality media content.
A Soft Power Strategy: The Corporation could build this in conjunction with government, putting the BBC World Service at its heart.
Integrating Impact Metrics into commissioning: Adopting the principle of ‘impact producing’ as a core commissioning strategy to ensure that dramas and documentaries that tackle impactful issues.
Afterword
Alison Cole
Director of The Cultural Policy Unit
The BBC is not simply a broadcaster - it is Britain’s sovereign cultural institution. It is a pillar of democratic life and shared national experience, with every licence‑fee payer a stakeholder in a collective civic asset. It pioneered the global model of public service broadcasting, founded on the Reithian mission to inform, educate and entertain, and remains a central part of British life despite intense competition from global commercial platforms.
The BBC is also the single largest creator and broadcaster of original arts and cultural content in the UK, commissioning thousands of hours of programming annually and sustaining creative ecosystems across the nations and regions. Internationally, through the BBC World Service, it is the UK’s most recognised cultural export, shaping global perceptions of Britain and its values, and reaching hundreds of millions of people worldwide. All of this means the BBC has a strong role in promoting “good growth” as we see it - tangible socio‑economic outcomes in every corner of the UK.
This unique national and global role is made possible by a distinctive method of funding: a universal fee, which is far more than just a conventional tax. Our policy proposals outline a transformative vision for the BBC, reframing the licence fee as a robust investment in UK talent and the future of our high streets.
The BBC should continue to be universally funded, with account holders actively reframed as stakeholders, rather than consumers – effectively investing and participating in Britain’s cultural and civic infrastructure, as well as consuming its output (including the talent pool it has developed that have gone on to move and entertain us on other platforms and media).
This should be the key means by which the Corporation can ensure its centrality to British life, while promoting trust and transparency. This is partly acknowledged in the BBC’s 2025 Strategic Report, which notes, the BBC “must reflect, represent and share stories from all parts of the UK and ensure our economic impact is felt across the nations and regions”. But it is much more than that: the BBC drives and champions British culture and heritage, generously nurtures and grows talent, in communities, nationally and internationally, and is central to our children’s wellbeing and development. We should celebrate it and support it as one of our country’s finest public interventions and give it the confidence and energy to grow.
Appendix
Revenue Generation (Household Licence)
Netflix's clampdown on password sharing in 2023 provides a valuable example of how access-gating the BBC may generate significant revenue for the organisation.
In 2023, Netflix began to clamp down on account sharing between different households. Prior to enforcement, 15% of Netflix users in the US were borrowing someone else's account rather than paying for their own. By 2024, post-account-sharing crackdown, this had fallen to 10%, a one-third (33%) reduction in the non-paying cohort as a proportion of all Netflix users.[17]
Indeed survey data of American consumers found that between 25-30% of 19,000 streamers not paying for accounts surveyed expected to eventually pay for their own account before implementation of the password sharing crackdown.[18]
In the UK, the password sharing crackdown resulted in a 10% increase in paying subscribers among UK Netflix users with the company posting record UK revenues following the password-sharing crackdown.[19]
Netflix enjoyed significant global subscriber growth, adding nearly 30 million net new subscribers globally in 2023, compared to 8.9 million in 2022.[20] Netflix CFO, Spencer Neumann, stated that “Most of our revenue growth this year [2023] is from growth in volume from new paid memberships and that’s largely driven by our paid sharing rollout.”[21] Paid sharing rollout is a direct reference to the password sharing crackdown.
For this estimate, and in the absence of granular data on how many former account borrowers dropped off Netflix entirely versus converted into a paid subscriber, an assumed upper bound of a one-third (33%) reduction in the non-paying cohort is treated as conversion to paying status. In reality some non-payers will have disengaged rather than paid, meaning the true conversion rate is below 33%.
However, there are strong structural reasons to treat 33% as a conservative floor in the BBC context rather than a ceiling. Netflix is a discretionary commercial subscription with numerous direct substitutes. The BBC Household Licence is a statutory obligation for those who use paid BBC services, not a commercial choice. A household that consumes BBC content and refuses to pay following access gating faces loss of access to a public service used almost universally across the country.
The incentive to comply is therefore materially stronger than in the Netflix case. On this basis, applying the 33% conversion rate to the approximately 3.4 million evading households[22] derived from the NAO-audited evasion rate of 12.52% applied to the BBC's 23.8 million licences in force yields a central estimate of approximately 1.12 million additional paying households, generating approximately £202 million in additional annual revenue at the current licence fee rate of £180. This is treated as a deliberately conservative single-point estimate; the true figure is likely higher given the statutory context, but no empirical basis currently exists to quantify the premium with precision.
[17] Leichtman Research Group, ‘10% of streaming video services are borrowed’, Pg 2, March 2024
[18] TheDesk.net , ‘Netflix password sharing crackdown’, October 2023’
[19] TheMediaLeader, ‘Netflix password-sharing crackdown a ‘success’, March 2024
[20] SkyNews, ‘Netflix subscribers surge after crackdown’, January 2024
[21] CNN, ‘Netflix adds nearly 6 million paid subscribers’, July 2023
[22] The 3.4 million evading households is a derived figure, Derived from two NAO-audited figures: 23.8 million licences in force and a 12.52% evasion rate (BBC Television Licence Fee Trust Statement 2024/25). Calculation: 23.8m ÷ 0.8748 = 27.2m licensable base; 27.2m × 12.52% = 3.4 million evading households.
With special thanks to…
Nathan Lloyd
Ben McGowan
Dylan Turner
Jade Azim
Billie Coulson
Louisa Dollimore
Kai Hain